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Launched just in time for the holiday season, Coach.com has a new look, updated online shopping features and striking new gift packaging for a more efficient holiday shopping experience online and at local Coach stores.
Dedicated to making gift shopping both easy and fun, Coach.com spent time with online customers over the last year to understand their gift shopping needs both in-stores and online. The result of this collaboration is improved site navigation and gift services, enlarged product images, increased viewing options and more detailed product information. For the consumer who prefers touching and seeing Coach products or needs personal sales assistance, Coach.com provides a new web feature that enables consumers to confirm product availability at a Coach store in their area.
For last minute online holiday shopping, Coach.com offers E-Gift. E-Gift is a complimentary service that allows a customer to send a personalized e-mail message announcing their gift, along with a picture and description of the gift. This service has been improved, enabling consumers to schedule the delivery of their E-Gift. The gift is sent directly to the recipient with items available for shipping within 24 hours, pending product availability and credit authorization. When the gift has been shipped, the gift-giver will receive immediate e-mail notification. More information on Coach E-Gift, can be found at www.Coachegift.com.
"Our customer's feedback was a critical component in creating a site that serves their shopping needs both online and in stores," said Nancy Chhahira, Divisional Vice-President of Direct Marketing. "We know that consumers will see a noticeable difference in Coach.com, that will make holiday shopping at Coach more convenient, more compelling and more fun."
Indeed, Coach makes it easy to shop anytime and anywhere this holiday season, at over 204 stores nationwide, from the Coach catalog and at www.coach.com. Shop Coach online until December 21st at 1:00 PM for guaranteed delivery by Christmas.
Coach, with headquarters in New York, is the leading American marketer of premier accessories and fine gifts for women and men, including handbags, business cases, furniture, luggage and travel accessories, wallets, footwear, watches, jewelry, eyewear and related accessories. Coach is sold worldwide through Coach stores, select department and specialty stores, through the Coach catalogue in the U.S. by calling 800-262-2411 and via www.Coach.com
Coach's shares are traded on The New York Stock Exchange under the symbol COH.
CONTACT:
Coach Public Relations
Heather Feit, 212/629-2363
hfeit@coach.com